Health - Department of Health

About the project

The Department of Health works with a range of national health and social care organisations and is responsible for overseeing the delivery of government priorities for reform in health and social care.

Following a change programme, the Department needed to put in place new strategic planning and performance management arrangements to drive business change and service improvement.

The Approach

AMTEC implemented a new approach to performance management utilising the Balanced Scorecard. Key to the approach was to establish a clear 'line of sight' between the strategic goals of health and the priorities and mechanisms for delivery.

The Outcome

The balanced scorecard approach is now being adopted as a standard performance framework across the Department.