The DH works with a range of national health and social care
organisations and is responsible for overseeing the delivery of government
priorities for reform in health and social care. | Client references by issue
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Objective Following a change programme,
the Department needed to put in place new strategic planning and performance
management arrangements to drive business change and service improvement. | Achievement AMTEC implemented a new
approach to performance management utilising the Balanced Scorecard. Key to the
approach was to establish a clear 'line of sight' between the strategic goals of
health and the priorities and mechanisms for delivery. The balanced scorecard
approach is now being adopted as a standard performance framework across the
Department. | ||||||