Information and knowledge - Knowledge management

KM comprises the techniques and activities through which an organisation is able to manage its intellectual property assets, to encourage sharing and re-use of knowledge, and to retain and develop that which makes the organisation unique. Effective KM focuses on changing behaviour patterns and encouraging and facilitating the kinds of behaviour that spread knowledge. AMTEC's experience can help organisations instil the notion that the power of knowledge becomes magnified by sharing information and experience.

AMTEC's three-phased approach is focused on organisational requirements, ensuring that any solution is relevant to corporate requirements and goals:

scoping study - this identifies and confirms the current provision for KM and the goals and objectives of the organisation.
information needs analysis - this identifies what information and knowledge an organisation requires to effectively fulfil its ambition. Techniques used during this stage range from SWOT analysis to workshops and seminars.
implementation - implementing a KM solution involves both technical and cultural change aspects, ensuring that that the solution is integrated into the behaviour and culture of the organisation. Implementation can be done using many methods and approaches. Where and when these are used is the skill in implementing KM. AMTEC's experience allows us to select and combine the right methods that will work for your organisation, achieving the right mix of passive and active channels.